
Our Programs
Visiting the Family Room
Mackay Base Hospital
475 Bridge Road
Mackay, QLD 4740
Townsville University Hospital
100 Angus Smith Drive
Douglas QLD 4814
Location & Facilities
Ronald McDonald Family Rooms located in both Townsville and Mackay, provide a safe and comfortable refuge from the otherwise clinical and busy environment of the hospital. These spaces offer families a reprieve from the chaos, featuring sleep-rooms for overnight accommodation, bathroom and laundry facilities, a fully-stocked kitchen, and ample room to relax, recharge and rejuvenate.
Equipped with everything needed for a momentary respite, these inviting environments offer families the opportunity to indulge in the simple comforts of home. Whether it’s a delicious pre-prepared meal, freshening up with a hot shower, or even a friendly chat over a cup of coffee with one of our dedicated volunteers.
Ronald McDonald Family Rooms offer more than just a place to rest- they provide a sense of normalcy, allowing families to find solace and strength as they navigate the challenges of their child’s medical journey.
The Team
Our Ronald McDonald Family Rooms are run 100% by a dedicated team of volunteers.
Eligibility
We want to make sure families have a home-away-from-home inside the Hospital, away from the environment of the ward. That’s why our Family Rooms were purpose built for free and exclusive use of parents, carers, guardians and their families who have children undergoing inpatient or outpatient treatment at the Townsville Hospital.