Our Programs

Visiting the Family Room

Mackay Base Hospital

475 Bridge Road
Mackay, QLD 4740

Townsville University Hospital

100 Angus Smith Drive
Douglas QLD 4814

Location & Facilities

Ronald McDonald Family Rooms located in both Townsville and Mackay, provide a safe and comfortable refuge from the otherwise clinical and busy environment of the hospital. These spaces offer families a reprieve from the chaos, featuring sleep-rooms for overnight accommodation, bathroom and laundry facilities, a fully-stocked kitchen, and ample room to relax, recharge and rejuvenate.

Equipped with everything needed for a momentary respite, these inviting environments offer families the opportunity to indulge in the simple comforts of home. Whether it’s a delicious pre-prepared meal, freshening up with a hot shower, or even a friendly chat over a cup of coffee with one of our dedicated volunteers.

Ronald McDonald Family Rooms offer more than just a place to rest- they provide a sense of normalcy, allowing families to find solace and strength as they navigate the challenges of their child’s medical journey.

The Team

Our Ronald McDonald Family Rooms are run 100% by a dedicated team of volunteers.

Eligibility

We want to make sure families have a home-away-from-home inside the Hospital, away from the environment of the ward. That’s why our Family Rooms were purpose built for free and exclusive use of parents, carers, guardians and their families who have children undergoing inpatient or outpatient treatment at the Townsville Hospital.